Shipping Policy

Our Commitment
LEDTY Luxe Outlet is committed to processing and shipping orders as quickly and accurately as possible. Many orders are fulfilled through trusted fulfillment partners and authorized suppliers, allowing us to offer a wider selection of authentic products.

Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day. Processing times may be extended during peak shopping periods or for verification purposes.

Shipping Times
Most orders arrive within 3–7 business days after shipment. Delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, customs processing, or other circumstances beyond our control.

Shipping Rates
Free standard shipping is available on qualifying U.S. orders of $100 or more. Shipping charges for orders under the free shipping threshold and for international orders are calculated during checkout.

Domestic & International Shipping
LEDTY Luxe Outlet ships throughout the United States and to many international destinations where available. International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by their country.

Split Shipments
To provide the largest possible product selection, items within the same order may ship separately from different fulfillment locations. You will not be charged additional shipping solely because your order arrives in multiple packages.

Order Tracking
When available, tracking information will be emailed after your order ships. Some orders may receive multiple tracking numbers.

Local Pickup
Local pickup is available for eligible orders. Customers will be notified when their order is ready. Orders not picked up within 7 days may be cancelled and converted to store credit. A valid government-issued photo ID may be required at pickup.

Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. LEDTY Luxe Outlet is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Lost, Delayed, or Damaged Shipments
If your shipment arrives damaged or appears to be lost, contact us promptly. We will work with the shipping carrier and, when applicable, our fulfillment partners to help resolve the issue. Packages marked as delivered by the carrier are subject to carrier investigation before replacement or refund is considered.

Special Orders
Special-order items may require additional processing time. Estimated timelines will be provided whenever possible.

Questions
For shipping assistance, please contact LEDTY Luxe Outlet using the contact information listed on our website.